NHS Institute Alert

NHS Institute Alert, a new service provided by the NHS Institute for Innovation and Improvement, is the new location for this content.

Public health performance measurement

Applying the balanced scorecard to local public health performance measurement: deliberations and decisions
E Weir, N d’Entremont, S Stalker, K Kurji, V Robinson
BMC Public Health, 2009, 9:127

EBM in primary care

Perceptions, attitudes and knowledge of evidence-based medicine in primary care: a study protocol
P Alonso-Coello, I Sola, R Rotaeche, AI Gonzalez-Gonzalez, M Marzo-Castillejo, A Louro-Gonzalez, R Carrillo, P Velazquez, G Garcia-Velasco, C Calderon
BMC Health Services Research, 2009, 9:80

Research in action

Research in action: using positive deviance to improve quality of health care
EH Bradley, LA Curry, S Ramanadhan, L Rowe, IM Nembhard, HM Krumholz
Implementation Science, 2009, 4:25

Quality improvement measurement

Measuring for quality improvement
In partnership with professionals right across the NHS, the Department of Health and The NHS Information Centre have identified an initial, but evolving, set of indicators to describe the quality of a broad range of services – the Indicators for Quality Improvement.

Student opinion on improvement

What students think
This new article in Healthcare Executive describes how health professions students are learning about and applying the tools of quality improvement.

Quality improvement

Quality in primary health care: a multidimensional approach to complexity
I Heath, A Rubenstein, KC Stange, ML van Driel
British Medical Journal, 2009, 338(2nd April), pp911-913

Service transformation

Delivering public service transformation
Front Office Shared Services (FOSS), April 2009

Implementation guidance

NHS Performance Framework: implementation guidance
Department of Health, April 2009

Human resource management

Human resource management interventions to improve health workers’ performance in low and middle income countries: a realist review
M Dieleman, B Gerretsen, GJ van der Wilt
Health Research Policy and Systems, 2009, 7:7

Patient satisfaction

Patient satisfaction with healthcare provided by family doctors: primary dimensions and an attempt at typology
L Marcinowicz, S Chlabicz, R Grebowski
BMC Health Services Research, 2009, 9:63

Understanding the way we work

Improving care by understanding the way we work: human factors and behavioural science in the context of intensive care
N Sevdalis, SJ Brett
Critical Care, 2009, 13:139

Service delivery improvement

Improving the delivery of care for patients with diabetes through understanding optimised team work and organisation in primary care
MP Eccles, G Hawthorne, M Johnston, M Hunter, N Steen, J Francis, S Hrisos, M Elovainio, JM Grimshaw
Implementation Science, 2009, 4:22

Service delivery models

Healthcare delivery models for prevention of cardiovascular disease (CVD)
SL Bernard, L Lux, KN Lohr
Quest for Quality and Improved Performance, The Health Foundation, 2009

Healthcare quality

Quality of healthcare in England, Wales, Scotland, Northern Ireland: an intra-UK chartbook
K Sutherland, N Coyle
The Health Foundation, March 2009

Intervention development

Healthcare professionals and managers’ participation in developing an intervention: a pre-intervention study in the elderly care context
I Vedel, M De Stampa, H Bergman, J Ankri, B Cassou, F Blanchard, L Lapointe
Implementation Science, 2009, 4:21